1. Introduction
Welcome to Navitra ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, display name, and profile photo (if provided through social login)
- Authentication Data: Login credentials through Email/Password, Google Sign-In, or Apple Sign-In
- Trip Data: Destinations, itineraries, saved routes, and travel preferences
- User Preferences: Language settings, travel pace preferences, and notification settings
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, trip creation patterns, app interaction data
- Location Data: When explicitly permitted, we collect location data for navigation features
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Create and manage your account
- Generate personalized travel itineraries using AI
- Process your travel routes and recommendations
- Send you service-related notifications
- Respond to your inquiries and support requests
- Analyze usage patterns to improve the app
4. Third-Party Services
We use the following third-party services:
| Service | Purpose |
|---|---|
| Firebase (Google) | Authentication, database, analytics |
| Google Maps Platform | Maps display, directions, place information |
| Google Gemini AI | AI-powered itinerary generation |
| RevenueCat | Subscription management |
| Apple Sign-In | Authentication |
5. Data Storage and Security
Your data is stored on secure servers provided by Google Firebase. We implement industry-standard security measures including:
- Encryption in transit (TLS/SSL)
- Encryption at rest
- Firebase App Check for API security
- Secure authentication protocols
6. Data Retention
- Account Data: Retained until you delete your account
- Trip Data: Retained until you delete the specific trip or your account
- Analytics Data: Aggregated and anonymized data may be retained for up to 26 months
7. Your Rights and Choices
Delete Your Account
You can delete your account at any time through the app:
Profile → Menu (⋮) → Delete Account
When you delete your account, all personal data is permanently removed.
Additional Rights:
- Access: You can access your trip data directly within the app
- Correction: Update your profile and trip details within the app
- Location: Enable or disable location access through device settings
- Notifications: Manage preferences in app or device settings
8. For EU/EEA Users (GDPR)
You have additional rights including the right to access, rectification, erasure, restrict processing, data portability, and object to processing.
9. For California Residents (CCPA)
You have the right to know what personal information is collected, request deletion, and not be discriminated against for exercising your rights.
10. Children's Privacy
Navitra is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@navitraapp.com
- Support: support@navitraapp.com